General Terms and Conditions of Sale

These conditions are valid from 01/01/2021 to 31/12/2022.

They are intended to inform you about the conditions and modalities of booking and cancellation in our establishment, as well as your responsibilities. The hotel's internal regulations apply to all reservations. By making a deposit or guaranteeing your reservation with a credit card, you agree to the general terms and conditions of sale and the hotel's internal regulations.

THE RATES
The prices indicated are VAT included per room and per night. Tourist taxes are not included in the room rate. Your reservation is made for a specific number of persons per room and for the chosen date. In order to ensure the safety of the building, you must not accommodate any additional persons.

RESERVATION AND GUARANTEE
The reservation and the contracting of the stay are effective only after the payment of a depositThe payment is made by credit card, except for last minute reservations guaranteed by your credit card (number with expiration date and cryptogram valid until the day of departure).
* for one night 50€.
* For a minimum stay of 2 nights, an amount of 30% of the totality of the latter is required.
For Early Booking (special conditions), promotions, packages (Romantic or Gourmet), the deposit is 100% of the total amount of the stay. They cannot be modified or cancelled.

The deposit is deductible at the end of your stay. Any reservation without guarantee is held until 6:00 pm. The hotel reserves the right to re-let the room without notice after this time.

All our preferential offers, such as promotions, special offers, advance bookings and last minute bookings, offered exclusively by the hotel on its website or directly by telephone, cannot be combined with each other. They may in some cases be subject to special booking and cancellation conditions of which the client will be informed in advance.

LATE ARRIVAL 
In case of late arrival the total amount of the unpaid nights is due.

ECOLOGICAL HOLIDAY
40% of the room rate per shortened night will be charged for any early departure.

 

NO PRESENTATION :
A penalty will be applied in case of cancellation after 18:00 (local time) on the day of arrival or in case of no show. This penalty will be equal to the amount of the deposit for reservations of more than 3 days or the amount of one night for stays of less than 3 days.

CANCELLATION POLICY  
The hotel de la plage offers you the possibility to book among different types of offers which are sometimes subject to special cancellation conditions. For room reservations that are not subject to special cancellation conditions (early booking, promotions, packages ...), the conditions below will be applied;
*If you cancel more than 21 days before your arrival date, we will refund your deposit.
*Cancellation between 21 days and 15 days of your arrival date we keep 50% of the deposit.
*If you cancel less than 15 days before your arrival date, your deposit will be kept in full.

For promotional offers (early booking, packages, ...), the entire deposit is retained.

 

ACCESS TO THE ROOMS:
Rooms are available from 3.30 pm on the day of arrival and must be vacated by 11 am on the day of departure. If the customer wishes to keep the room after 11:00 am on the day of departure, he/she must request this at the reception desk at least 24 hours in advance. An amount equivalent to 50% of the night will be charged. Any departure after 11:00 am without prior agreement will be charged 50% of the following night's price.

DOGS 
We only accept small dogs (-5kg) and only on request and under conditions; the owner is responsible for the good behaviour of his animal on the whole property and in the establishment. Any damage will be taken into account. The leash is required in the enclosure and inside the establishment. Your pet cannot stay alone in the room. A supplement of 10€ per day is applied to the room rate.

PAYMENT CONDITIONS:
Your payments can be made by personal cheque in Euros or by holiday vouchers for France only or by bank cards, Visa, Eurocard/Master card.
On site, for stays longer than seven days, a weekly invoice will have to be paid by the customer and the balance at the end of the stay.

PROHIBITIONS:
Smoking is absolutely forbidden in the rooms for obvious reasons of safety and respect for the following guests. It is possible to smoke on the balconies with the windows closed, a shelter reserved for smokers is available outside the hotel. It is also forbidden to eat in the rooms except for the breakfasts served by us. Any breach of these rules will result in the invoicing of a fixed sum of 150 € for the complete cleaning and bactericidal disinfection of the room.

HOTEL DE LA PLAGE
38 Boulevard de l'Océan
56750 - DAMGAN
Tel. 02.97.41.10.07 - Fax.02.97.41.12.82
Siret n°808 272 827
Ape 5510Z
Intracommunity VAT number / FR77808272827
Tourist authorisation N° IM056100027